Miles Ebikes Legal
Last Updated: September 16, 2026
These Terms of Service govern your access to and use of MilesEbikes.com and your purchase of products from Miles Ebikes. Please read these Terms carefully before using our website or placing an order.
By accessing this website, creating an account, placing an order, or otherwise using our services, you agree to be bound by these Terms of Service and any policies expressly incorporated into them.
If you do not agree with these Terms, please do not use the website or place an order.
Miles Ebikes operates an ecommerce store offering electric bikes, electric-powered two-wheel products, e-bike parts, replacement components, accessories, and related products.
Our primary customer service contact information is:
Business / Store Name: Miles Ebikes
Store Location: 2264 Grand Ave, Bronx, NY 10453, United States
Email: sales@milesebikes.com
Phone: +1 (929) 612-8494
Website: MilesEbikes.com
These Terms constitute an agreement between you and Miles Ebikes concerning your use of this website and purchases made through it.
By using our website or submitting an order, you acknowledge that you have read, understood, and agreed to these Terms together with the policies applicable to your transaction.
Nothing in these Terms is intended to waive, restrict, or eliminate rights that cannot legally be waived under applicable federal, state, or local consumer protection laws.
You may only enter into a purchase through Miles Ebikes if you have the legal capacity to enter into a binding transaction under applicable law.
If you are purchasing on behalf of a company or other organization, you represent that you have authority to bind that organization to the applicable transaction.
Miles Ebikes makes reasonable efforts to present product names, descriptions, specifications, images, dimensions, colors, availability, compatibility information, and pricing accurately.
Product photographs may appear differently depending on lighting, photography, screen settings, model revisions, manufacturing changes, or optional accessories.
Manufacturers may update product specifications, components, packaging, or appearance. Where a material change affects an order, we may contact the customer before fulfillment when appropriate.
Customers should review the full product description and specifications before purchasing.
Legal definitions for electric bicycles, electric motorcycles, mopeds, off-road electric vehicles, and similar products vary between jurisdictions.
A product's presence on MilesEbikes.com does not by itself mean that the product qualifies as a legally defined "electric bicycle" in every state, city, or jurisdiction.
Certain high-performance electric-powered products may be intended for off-road, private-property, competition, recreational, or other restricted uses and may not be legally permitted on public roads, bicycle lanes, sidewalks, trails, or other public areas.
Where a product is subject to legally required classification, labeling, speed, motor-power, or other requirements, applicable product information should be reviewed before purchase and use.
Customers are responsible for determining whether a particular product may legally be registered, licensed, insured, possessed, or operated in their jurisdiction.
Product prices are displayed in U.S. dollars unless otherwise clearly stated.
The price shown on a product page may not include shipping, delivery, taxes, or other charges when those amounts depend on the order or delivery destination.
Applicable charges will be disclosed during the purchasing process before the customer submits the final order where required.
Applicable sales tax may be calculated and collected based on the delivery destination and applicable tax requirements.
If a genuine pricing or listing error occurs, Miles Ebikes may contact the customer before fulfillment. If an affected order cannot be fulfilled at the correctly disclosed price, the customer will be given the appropriate options, including cancellation and a refund of amounts paid for the affected item.
Submitting an order constitutes an offer to purchase the products included in that order.
An automated order confirmation confirms that we received your order. It does not prevent Miles Ebikes from reviewing the order for payment, product availability, suspected fraud, pricing errors, shipping restrictions, or other legitimate fulfillment issues.
We may decline or cancel an order before shipment when reasonably necessary, including because of:
If an order is canceled after payment has been collected, the applicable amount will be refunded in accordance with applicable law and our refund procedures.
Customers may use the payment methods presented as available during checkout.
Available payment methods may change over time. A payment method should not be considered available unless it is displayed as active during the checkout process.
You represent that you are authorized to use the payment method submitted with your order.
Payment processing may be performed by third-party payment service providers and may be subject to their terms, fraud-prevention procedures, and privacy practices.
Miles Ebikes may delay fulfillment while payment or account information is being reasonably verified.
Shipping availability, costs, estimated processing times, delivery estimates, geographic restrictions, and other delivery terms are governed by the Shipping Policy published on MilesEbikes.com.
Customers are responsible for providing a complete and accurate delivery address and appropriate contact information.
Delivery estimates are estimates unless we expressly state that a specific delivery date is guaranteed.
If an order cannot be shipped within a represented shipping period, Miles Ebikes will provide any notices, delay options, cancellations, or refunds required by applicable law.
Risk of loss and title will transfer as provided by applicable law and any specific shipping terms disclosed for the transaction.
Returns, exchanges, refunds, return eligibility, return time limits, product-condition requirements, return shipping responsibilities, and any applicable exceptions are governed by the Return and Refund Policy published on MilesEbikes.com.
Customers should review that policy before completing a purchase.
Nothing in the Return and Refund Policy or these Terms limits any remedy or consumer right that cannot lawfully be excluded.
If you wish to cancel an order, contact Miles Ebikes as soon as possible.
We cannot guarantee that an order can be canceled after processing, preparation, packaging, or shipment has begun.
Orders that have already shipped may be subject to the applicable Return and Refund Policy rather than cancellation procedures.
Customers should inspect delivered products promptly after receipt.
If a product arrives damaged, incomplete, incorrect, or materially different from the order, contact Miles Ebikes promptly and provide reasonable supporting information such as photographs, packaging images, delivery documentation, or other evidence when requested.
Do not discard packaging or shipping materials related to a claimed shipping-damage issue until instructed that they are no longer needed.
Some electric bikes and related products may require assembly, adjustment, inspection, charging, setup, or professional servicing before use.
Customers must follow applicable manufacturer instructions, safety warnings, charging requirements, battery-care instructions, maintenance schedules, and operating guidance.
Where professional assembly or inspection is recommended by the manufacturer, customers should have the product inspected or assembled by an appropriately qualified bicycle or vehicle technician before use.
Do not use a product that appears damaged, defective, improperly assembled, or unsafe.
Batteries, chargers, electrical systems, braking systems, tires, and other safety-related components should only be used in accordance with applicable manufacturer instructions.
Laws governing electric bikes and other electric-powered vehicles vary by state and locality.
Rules may address matters including:
Customers are responsible for understanding and complying with laws applicable to their possession and use of a purchased product.
Nothing on MilesEbikes.com should be interpreted as legal advice concerning whether a particular product may be operated in a particular location.
Products may be covered by manufacturer warranties or other written warranties where expressly stated.
Warranty duration, coverage, exclusions, remedies, and claim procedures are governed by the specific written warranty applicable to the product.
Miles Ebikes does not create or extend a manufacturer warranty merely by displaying or selling a product unless we expressly provide a separate written warranty.
Nothing in these Terms excludes implied warranties or statutory protections to the extent that applicable law does not permit their exclusion.
Certain website features may allow customers to create an account.
You are responsible for maintaining the confidentiality of your account credentials and for activity occurring through your account to the extent permitted by law.
You should notify Miles Ebikes promptly if you believe your account has been accessed or used without authorization.
We may restrict or suspend an account when reasonably necessary to protect customers, the website, payment systems, or Miles Ebikes from fraud, abuse, or security threats.
You may not use MilesEbikes.com to:
Unless otherwise indicated, the Miles Ebikes website, branding, original text, layout, graphics, design elements, and other original website content are owned by or licensed to Miles Ebikes and are protected by applicable intellectual property laws.
Product names, trademarks, photographs, logos, and materials belonging to manufacturers or other third parties remain the property of their respective owners.
No third-party trademark displayed on this website should be interpreted as establishing sponsorship, authorization, or affiliation unless that relationship is expressly stated.
MilesEbikes.com may use or link to third-party services such as payment processors, shipping providers, analytics providers, mapping tools, manufacturers, or external websites.
Third-party services may operate under separate terms and privacy policies.
A link to an external website does not automatically constitute an endorsement of all content, products, or statements appearing on that website.
We work to keep MilesEbikes.com available and accurate, but uninterrupted or error-free operation cannot be guaranteed.
We may correct typographical errors, technical errors, inaccurate descriptions, broken links, outdated information, or other website errors when identified.
We may also maintain, update, modify, or temporarily suspend portions of the website when reasonably necessary.
General informational content on MilesEbikes.com is provided for ecommerce and product-information purposes.
Except for obligations arising from an applicable written warranty, product description, these Terms, or applicable law, general website content should not be treated as professional mechanical, electrical, medical, insurance, or legal advice.
Nothing in this section limits obligations that cannot lawfully be disclaimed.
To the fullest extent permitted by applicable law, Miles Ebikes will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising solely from use of the website where such damages may lawfully be excluded.
This limitation does not apply where liability cannot legally be excluded or limited, including where applicable law provides otherwise.
Nothing in these Terms limits rights or remedies available to a consumer under non-waivable consumer protection law, an applicable written warranty, or other mandatory law.
To the extent permitted by applicable law, you agree to be responsible for losses reasonably resulting from your unlawful misuse of this website, intentional violation of these Terms, infringement of another party's rights, or fraudulent activity.
This provision does not require a consumer to indemnify Miles Ebikes for Miles Ebikes' own unlawful conduct, negligence where liability cannot lawfully be shifted, or obligations imposed on Miles Ebikes by applicable law.
Our collection and use of personal information is governed by the Privacy Policy published on MilesEbikes.com.
Customers should review the Privacy Policy to understand the categories of information that may be collected, how information may be used, and the choices or rights that may be available.
When you place an order, contact us electronically, or create an account, you consent to receive transaction- related communications electronically where permitted by law.
Transactional communications may include order confirmations, payment information, delivery notices, support responses, account notices, policy notices, and other communications related to your transaction.
Marketing communications, where used, are subject to applicable consent and unsubscribe requirements.
These Terms and transactions with Miles Ebikes are governed by the laws of the State of New York and applicable federal law, without applying conflict-of- law principles to the extent permitted by applicable law.
This governing-law provision does not deprive a consumer of mandatory protections provided by the law of the consumer's state or jurisdiction where those protections cannot legally be waived by contract.
If you have a concern regarding an order, product, charge, return, refund, or other transaction, we encourage you to contact Miles Ebikes first so we have an opportunity to review the issue.
You may contact us at: sales@milesebikes.com or +1 (929) 612-8494 .
Unless applicable law requires otherwise, disputes that cannot be resolved informally may be brought in a court of competent jurisdiction in accordance with applicable procedural and jurisdictional law.
Nothing in these Terms prevents a consumer from using a government agency, regulator, small-claims procedure, or other remedy available under applicable law.
Miles Ebikes may update these Terms from time to time to reflect changes in our website, business practices, products, applicable laws, or regulatory requirements.
When we make changes, the revised Terms will be posted on this page with an updated "Last Updated" date.
Unless applicable law requires otherwise, changes will apply prospectively and will not retroactively change material rights governing an already completed transaction.
If a provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain effective to the extent permitted by law.
A failure by Miles Ebikes to enforce a provision on one occasion does not automatically waive the right to enforce that provision later.
These Terms, together with the policies and written terms expressly applicable to a transaction, form the agreement governing use of the website and purchases from Miles Ebikes.
If a transaction-specific written term directly conflicts with these general Terms, the more specific transaction term will control for that issue unless prohibited by applicable law.
Questions regarding these Terms of Service may be sent to:
2264 Grand Ave
Bronx, NY 10453
United States
Email: sales@milesebikes.com
Phone: +1 (929) 612-8494